Resident Benefits Package

Our Resident Benefits Program is included with all Skyline Property Management Lease Agreements and includes the below list of benefits.  These benefits are only available while the property is managed by Skyline Property Management.  The cost for the Resident Benefit Program is $9.95 per month.

Resident Benefits Program

• Credit Reporting: Skyline Property Management partners with Piñata and they report on-time rent payments to the credit bureaus to help boost your credit score.
• Rewards Program: For on-time rental payments, Every month you get points to redeem rewards, gift cards, and enter mega-prize giveaways. Powered by Pinata via Pinata Points.
• Up to $1M Identity Theft Protection
• Utility Concierge Service: Our utility concierge service will assist you in setting up your utilities including electric, gas, and water plus any phone, cable, or security needs when you move into your new home.
• Online Rent Payments: Pay your rent online and never worry about losing your rent in the mail or late fees because it arrives late.  Set up one-time or recurring secure bank transfers or eCheck and never have to mail rent again!
• Pay Rent with Cash: If you do not have a bank account you can pay your rent with cash at any local Walmart, 7-Eleven, CVS, and others! *Skyline does not accept cash in person or at our office*
• One-time Late Fee Forgiveness: We will allow our residents a one-time late fee forgiveness assuming the payment is made within 7 days of the late fee date and your account is fully paid up per 12-month lease term.
• One-time Non-sufficient Funds (NSF) Forgiveness: We will allow our residents a one-time waiver of a non-sufficient fund fee assuming the replacement payment is made within 7 days of the original and your account is fully paid up per 12-month lease term.
• Secure Resident Portal: Your password-protected portal allows you to view your payment history, print rent receipts, view/download your lease agreements and other documents, and update your information anytime.
• Maintenance Request via Phone App: We have a phone app called Property Meld where you can enter maintenance requests and include photos or videos of your issue and get instant response via text or email.
• Quality Repairs: Our vendors are prescreened to ensure they are knowledgeable, friendly, and they leave your property clean after a job.  We even send you a maintenance survey after the job so you can give your honest feedback.
• 24 Hour Repair Hotline: You will talk to a real live trained technician for after-hours emergencies who will provide immediate help.
• Property Inspections: We inspect your property during your lease term to ensure there are no outstanding repair issues and all the safety systems are working properly.
• Plain Language Lease Agreements: Our lease is a Pennsylvania Plain Language lease, so you do not need a legal degree to read and understand our lease and it is designed to be fair and transparent.
• Online Pet Profile: Our Online Pet Profile provides you a secure place online to store all the important information about your pets. Pet profiles can easily be shared with pet service providers such as veterinarians, animal hospitals, pet sitters and doggie daycares.
• Contactless Move In: Most of our properties are keyless via Mojolock allowing you to enter your home with an app and make your own.  For properties with keys, If you are unable to pick up your keys during business hours for your move in, we can provide you with the keys via a lockbox at any time convenient for you.
• Contactless Move Out: For keyless properties, no returning keys at all. For properties with keys,  you can conveniently drop them off anytime at our office in a secure dropbox.

The monthly Resident Benefit Program fee will automatically be added to your rental ledger each month.  To receive all the benefits listed above your account must be in good standing.