This Privacy Policy governs the manner in which Skyline Property Management collects, uses, maintains and discloses information collected from users (each, a "User") of the https://phillyskylinepm.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Skyline Property Management.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
SMS Terms & Conditions
1. SMS Consent Communication:
The phone numbers collected during the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications:
If you have consented to receive Conversational text messages from Skyline Property Management, you may receive conversational SMS messages related to the following:
Conversational (external and between employees):
- Communicate with clients and potential clients (updates about properties, all types of communications about their property, and updates about appointments).
- Internal communication about operations.
3. Message Frequency:
Message frequency may vary depending on the type of communication and your engagement.
4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ if the message is sent domestically or internationally.
5. Opt-In Method:
You may opt in to receive conversational SMS messages from Skyline Property Management in the following way:
- By submitting a website form located at https://phillyskylinepm.com/contact/
6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://phillyskylinepm.com/contact/
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting "STOP."
- For assistance, reply with the word "HELP"
- Visit our privacy policy and terms & conditions at https://phillyskylinepm.com/privacy-policy/
- Messaging frequency may vary.
SMS Consent and Optin
If you consent to receive SMS from Skyline Property Management, you agree to receive conversational text messages related to Repair & Maintenance Alerts, Tenant & Rental Updates, Property Owner Notifications, and Emergency Alerts. Reply STOP to opt out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://phillyskylinepm.com/privacy-policy to see our privacy policy and terms and conditions.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliate for marketing purposes.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Skyline Property Management may collect and use Users personal information for the following purposes:
- - To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently. - - To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. - - To improve our Site
We may use feedback you provide to improve our products and services. - - To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Changes to this privacy policy
Skyline Property Management has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Skyline Property Management
525 S. 4th St., Suite 357
Philadelphia, PA 19147